By Darrell M. West
Few advancements have had broader outcomes for the general public zone than the creation of the web and electronic expertise. during this publication, Darrell West discusses how new expertise is changing governmental functionality, the political strategy, and democracy itself by way of enhancing executive responsiveness and extending details on hand to citizens.Using a number of methods--case reviews, content material research of over 17,000 executive sites, public and bureaucrat opinion survey facts, an electronic mail responsiveness try, price range information, and combination analysis--the writer offers the main entire examine of digital executive ever undertaken. between different themes, he appears to be like at how a lot swap has taken position within the public region, what determines the rate and breadth of e-government adoption, and what the results of electronic expertise are for the general public sector.Written in a transparent and analytical demeanour, this e-book outlines the range of things that experience limited the power of coverage makers to make powerful use of latest expertise. even supposing electronic executive bargains the opportunity of innovative switch, social, political, and monetary forces constrain the scope of transformation and forestall executive officers from understanding the total merits of interactive expertise.
Read or Download Digital Government: Technology and Public Sector Performance PDF
Best public affairs books
What's the dating among the economy and politics? In a democratic method, what sort of keep an eye on should still elected governments have over the monetary markets? What rules could be applied to manage them? what's the function performed by means of diversified elites--financial, technocratic, and political--in the operation and law of the economic climate?
Examines the institutional principles of the sport that either form and are formed via human habit, targeting the neighborhood point preparations.
The United countries workplace for undertaking prone (UNOPS) is the one UN association that's self-financing via charges earned on venture management/provision of providers in all developmental and humanitarian fields. Following a disruptive merger approach its destiny appeared doubtful. This e-book describes and analyzes the consequent reform, its difficulties and successes, in addition to its relevance to different UN enterprises and New Public administration idea.
- Value and Virtue in Public Administration: A Comparative Perspective
- Public Management of Society: Rediscovering French Institutional Engineering in the European Context
- The papers of Dwight David Eisenhower: The Presidency: Keeping the Peace (Volume 18)
- Public sector property asset management
Extra resources for Digital Government: Technology and Public Sector Performance
Are they the types of services citizens find useful and that make their lives easier? For many citizens, being able to access services online is one of the most desirable aspects of e-government. It saves time and effort, and is much more convenient than having to visit a government agency in person and wait in line for an extended period. Democratic responsiveness refers to the degree to which e-government improves a system’s capacity to respond to ordinary people. The shared advantage of search engines, email contact information, and interactive features is the empowerment of the common person in his or her dealings with the public sector.
This research, also undertaken by Hart/Teeter, included interviews with 1,023 adults across the country in February 2003. 45 To see how bureaucrats felt about e-government, I studied a Council for Excellence in Government survey of bureaucrats undertaken August 10–18, 2000, plus follow-up surveys in November 2001 and February 2003. Each survey was completed by Hart/Teeter and investigated how directors and managers felt about electronic governance. The 2000 survey included interviews with 150 local, state, and federal government administrators; the 2001 survey was based on the views of 400 administrators; and the 2003 project interviewed 408 administrators.
Rather than have hierarchical and insulated layers of management, the thinking is that the professional civil service should be flattened and middle-level managers empowered to innovate. In the long run, the expectation is that the resulting reorganization of government functions will produce greater efficiencies and better performance. The ascendance of this philosophy dovetailed with the negative portrait of government bureaucrats that focused on their inefficiency, selfish desire for autonomy and power, and resistance to change of any type.