By Dr Perri Six (auth.)
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Extra info for E-governance: Styles of Political Judgment in the Information Age Polity
This provides the basis for the following chapter, when explanations will be considered. For it is crucial for understanding the prospects for e-governance that we understand why some tools are used and why others are not, and what factors shape the ways in which policy makers demand and use these tools. It will become clear that each effective use – indeed, in some cases, any meaningful use at all – of these technologies in supporting policy judgment requires the mastery by individual policy makers or by groups of policy makers of particular techniques or disciplines.
G. in telephone network systems) (Ward, 1999, 223ff ); scanning websites for specified types of information; monitoring specific information sources for changes the user is interested in, such as particular stock prices; monitoring software licence agreements; delivering new features to programmable devices and even electronic appliances such as washing machines; monitoring service-level agreements in both public and private networks; tracking progress of IT projects; monitoring end-to-end application performance – ‘the user experience’; and monitoring systems for consumption of resources, such as toner in printers.
Argumentation support systems can be used either in a dedicated meeting room or remotely, so that policy makers can take part – usually over longer periods than when in a dedicated room together – from their homes, hotel rooms, airport lounges, and so on. The use of computer supported collaborative argumentation (CSCA) is still not widespread even in the private sector (Bannon, 1997; Conklin, 1999). In public policy making, more use of it has been made in the rather limited implementation of online electronic conferences run over several days, in which participation is at a distance, conducted over websites, and where participation tends to be voluntary, and where no critical decisions hang on the work done.