Effective Management Control: Theory and Practice by Eric G. Flamholtz

By Eric G. Flamholtz

Effective administration Control bargains with a serious yet quite ignored and misunderstood point of organizational effectiveness: the method of controlling the habit of individuals in corporations. the difficulty of organizational keep an eye on and the layout of an optimum keep an eye on approach is key for the longer term effectiveness of a firm: too little keep watch over may end up in confusion and chaos; conversely, too nice a level of keep watch over may end up in the erosion of innovation and entrepreneurship.
This monograph offers a conceptual framework for coming near near those matters, and examines the function accounting can play in a profitable regulate approach. the writer works in the direction of an knowing of the character, function, parts and functioning of organizational keep an eye on and regulate platforms in companies. The booklet posits and discusses the gains of a middle keep watch over approach and its part components, together with: making plans, size and suggestions, review and present sub-systems. It additionally discusses the ways that a center keep watch over approach operates inside of a bigger organizational constitution and tradition. the idea is illustrated via its program to a specific case study.

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Goals These are specific things that the organization seeks to attain by a specified time. 5. Action Plans These are activities which must be performed to achieve a specific goal. Figure 3-1 Components of the Planning System 40 The Role of Planning in Control Another example of a mission statement for a medium-sized residential real estate firm is: "To develop into a full service residential real estate company, providing services throughout the northern part of the state. " In fact, this was, during the 1980's, the actual mission of United Airlines (VAL), which, briefly changed its name to Allegis to reflect this change before it reversed its strategic direction.

Action plans" to attain them. This definition treats planning as a set of four related steps. First, the organization's mission must be defined. Next, the key result areas necessary to accomplish the mission are developed. Then objectives and goals are established for each key result area. Finally, action plans are developed for achieving each goal. These four components of the planning system are shown schematically in Figure 3-1. COMPONENTS OF THE PLANNING SYSTEM This section describes and illustrates the four components of a planning system: mission, key result areas, objectives and goals, and action plans.

Just as planning is not likely to be effective without being linked to its other components of the core control system, the core control system as a whole is not likely to fimction well without these key planning components. The control process begins with the planning process. The plan specifies the direction of what the organization wants to achieve. It establishes a mission, key result areas, objectives, and goals. Without these things, control is direction less. There is, accordingly, a symbiotic or mutually dependent relationship between planning and control.

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