Governing Electronically: E-Government and the by P. Henman

By P. Henman

This booklet offers infrequent insights into the character of up to date, technologically-facilitated govt. Its multidisciplinary method demonstrates that details know-how is greater than a device for politicians and policy-makers. E-government has reconfigured public management, coverage, energy and citizenship.

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Extra resources for Governing Electronically: E-Government and the Reconfiguration of Public Administration, Policy and Power

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For example, in Britain the internet (and other new ICTs) becomes the means for ‘Modernising Government’ (Cabinet Office 1999; 2005). In this account, technologically-enabled ‘modern’ government must be joined-up, convenient, responsive and personalised. This view is clear in British National Audit Office (NAO) publications, Electronic or ‘e’-government means making the full range of services which [government] departments and their agencies provide to citizens and businesses accessible electronically.

2 By holding the rider to the horse, the stirrup made possible mounted shock combat. Fighting in this manner involved heavy horses and heavy armour. Such warfare was extremely expensive. Military service became a matter of wealth. As mounted shock combat required skill, it was not for part-time warriors, but for skilled professionals with long technical training and excellent physical conditioning. To be wealthy one must fight and to fight one must be wealthy. White sums up his analysis as follows: ‘The requirements of [this] new mode of warfare … found expression in a new form of western European society dominated by an aristocracy of warriors endowed with land so that they might fight in a new and highly specialized way’ (1962: 38).

Through the application of ICT to its operations, a government does not alter its functions or its obligations to remain useful, legitimate, transparent and accountable. If anything, this application raises society’s expectations about the performance of government, in all respects, to a much higher level (2003: 1–2, emphasis in original). These e-government rationalities constitute a world that does not simply reproduce governmental processes and practices through other, namely electronic, means.

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