Naked among Cannibals: What Really Happens Inside Australian by Graham Hand

By Graham Hand

This insider’s tale explores how Australian banks have misplaced the belief and appreciate in their shoppers by means of relentlessly pursuing earnings. It describes a number of the new units applied via the nation financial institution and followed via different banks to extend their sales to the detriment in their employees and buyers.

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Extra resources for Naked among Cannibals: What Really Happens Inside Australian Banks

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At one stage, the special rate was funded by the Bank at a 1 per cent loss for twelve months. To make matters worse, many customers left after the initial twelve month offer expired. Canny financial advisers and professionals in the market talked about taking the State Bank deal for one 40 NAKED AMONG CANNIBALS year and then moving on to another bank, on a perpetual honeymoon. Even when margins on the loans were negative, John O’Neill resisted the internal pressure to reprice his baby. 5 per cent.

While his early years showed some inexperience as he followed the Whitlam strategy rather than his own, he later introduced major changes which subsequently spread through the entire banking system. At the time of the succession, four internal candidates were considered. Rick Turner, then Chief Economist, recalls all four asked him for an economic outlook paper to be used as part of their presentations to the Board. The Deputy Managing Director, Don Adams, was an obvious although not popular candidate.

People within the Bank whose mindset was profit and not growth found it difficult to accept the erosion of any positive margin, and the 1 per cent loss was too much. Criticism from members of the Pricing Committee was at times severe, as the profit for 1991/92 looked worse by the month, and likely to be a loss. The Bank was facing $150 million or more of specific provisions for loan losses, at a time when profit before provisions was less than $200 million. 5 per cent of assets. The Bank had no money to spend on such luxuries.

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