Public Information Technology: Policy and Management Issues by G. David Garson

By G. David Garson

Public info expertise: coverage and administration concerns constitutes a survey of some of the most crucial dimensions of handling info know-how within the public quarter. Written through famous lecturers and public management practitioners, this e-book addresses common coverage and administrative matters during this area in addition to the knowledge expertise talents wanted through public managers.

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As the importance of computing has grown and spread along with decentralization due to microcomputers and distributed computing, the original structures have become outmoded. Now that virtually all employees actively employ computer technology, end-user departments care about how computing is organized. But there is no consensus as to the best method of organizing computing. How centralized or decentralized should computing be? There are advantages and disadvantages to the centralization of computing, and one major review of the centralization-decentralization debate (King, 1983) concluded that “political factors” are paramount in decisions on how to structure computing.

Both the federal and many state governments have been revamping the purchasing process with more emphasis on speeding the process and emphasizing value rather than lowest cost (Rocheleau, 2000). Kost (1996, p. 8) believes that the CIO and CEO need to take charge of the purchasing process if they are to achieve goals such as privatization and “value purchasing”: Copyright © 2003, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.

The rise of the World Wide Web and e-government have created the potential for politics. Political issues have erupted over the use of websites and other forms of CMC. A wide range of issues have developed, such as the use of websites to attack governmental officials or their use for advertising purposes. Major computer disasters or failures can bring negative attention to public organizations. These failures both hurt organizational performance and also threaten the jobs of staff. Copyright © 2003, Idea Group Inc.

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